We offer a 30-day money-back guarantee on all orders if you are unsatisfied with your purchase. Only items that have been unused and unworn are eligible for a refund.

If you are unsure about ordering because you can not figure out which size is best for you, please locate the size guide tab on all product pages.

Our products are shipped out of our office in Miami, Florida.

Shipping times are as follows:

• 1-2+ Business Days: AL, AR, FL, GA, KY, NC, PA, SC, TN, VA, WV

• 3-4+ Business Days: AZ, CO, CT, DE, IA, IL, IN, KA, LA, MA, MD, ME, MI, MN, MO, MS, NE, NH, NJ, NY, OH, OK, PA, PR, RI, TX, VT, WI

• 4-6+ Business Days: AK, CA, HI, ID, MT, ND, NM, NV, OR, SD, UT, WA, WY & US Virgin Islands

• 7+ Business Days: All International addresses

Please note that these are only estimates and not guaranteed. We are not responsible for late packages.

In your package has not arrived or is arriving substantially out of the estimated shipping period please contact us.

We offer free shipping to the United States, Canada, and Puerto Rico for free.

For a small fee, we offer shipping to the rest of the world. To see how much it costs to your country please initiate the checkout process and locate the shipping tab to view rates for your country.

Yes, if you are unsatisfied with your purchase we offer a 30-day money-back guarantee on all orders.

All returns are also eligible for exchanges, but customers are responsible for purchasing their return labels.

Please visit our Shipping & Returns page for more details.

Sometimes packages are sent off to their destinations without being scanned until it reaches the post office in your town/city.

If your tracking information has not updated and it's been longer than our estimated shipping times, please contact us.

If your tracking information for your package says delivered but your package is not where it normally is, the carrier may have placed it in an alternative location. 

Carriers sometimes place packages in safer locations if normal mail drop is not suitable. 

Please check the following locations before contacting us: 

• Your Mailbox,
• Yours and your neighbors' porches, Garage,
• In between doors and entrances around your home/building,
• Check with your neighbors,
• If you live in an apartment building check your mailroom

Please note that in some rare instances, packages can say delivered but will take up to an additional 24 hours to arrive.

If your package is lost in transit and the tracking info has not been updated in 5 or more business days please contact us immediately!

In all inquiries please include your name, order number, and email used to place the order. Followed by your issue.