Necklace with heart pendant

Shipping: 

Our products are shipped out of our office in Miami, Florida.

Shipping times are as follows:

• 1-2+ Business Days: AL, AR, FL, GA, KY, NC, PA, SC, TN, VA, WV

• 3-4+ Business Days: AZ, CO, CT, DE, IA, IL, IN, KA, LA, MA, MD, ME, MI, MN, MO, MS, NE, NH, NJ, NY, OH, OK, PA, PR, RI, TX, VT, WI

• 4-6+ Business Days: AK, CA, HI, ID, MT, ND, NM, NV, OR, SD, UT, WA, WY & US Virgin Islands

• 7+ Business Days: All International addresses 

Please note that these are only estimates and not guaranteed. We are not responsible for late packages.

Returns:

If you are unsatisfied with your purchase we offer a 30-day money-back guarantee on all orders.

All returns are also eligible for exchanges, but customers are responsible for purchasing their return labels.

At Joya & Co, we take great pride in handcrafting each and every one of our exquisite jewelry pieces with the utmost care and attention to detail.

Our products undergo rigorous quality control processes to ensure that only the finest jewelry reaches our valued customers. Every piece is elegantly packaged in a custom hard-shelled box, accompanied by a luxurious velvet bag, guaranteeing its safe and pristine arrival at your doorstep.

With our commitment to superior craftsmanship and careful packaging, we strive to provide you with an exceptional jewelry experience that reflects the essence of our brand.